At the end of a long research project: we've logged something like 20,000 miles in the air so far, and that's before the two trips out west to present our results. I want to do a full-on Jan Chipchase and post about the pleasures and terrors of doing user research far from home, but for now I'll leave you with this vivid warning sign from the Milan subways. Never attempt to have sex with the train doors, people, and have a good weekend.
MacBoo
Part of the pleasure of working with industrial designers is watching the way they interact with stuff — people who make physical products think about those products very differently than most, in the same way I obsess over details of interfaces. I’ve learned so much about how the world around me is made, in the most basic ways, from working with them, listening to them, asking them questions. So it was a delight for me to have my MacBook get delivered to the office and watch the industrial design team examine it like doctors doing a physical.
I did refuse to let the mechanical engineer open it up, even though I count the day that her boss took apart an iPod nano among the more mind-bending experiences I’ve had at this job. But I wanted to take my new computer home in one piece, and I did. I’ve spent the weekend catching up on errands and sleep, and playing with the cool toys on the new computer. Unexpectedly, I have some UI complaints — the new iPhoto I find harder to use than the older version, and switching states in PhotoBooth is totally unintuitive — but overall it’s a pleasure to use.
Best of all, I think the built-in iSight could change the way people interact with their computers: it’s almost impossible not to have fun with it, to want to play with it, and once you get enough of an installed userbase, the opportunities for networked interactions get a whole lot richer. For now, though, I think it makes the relationship with the computer both more intimate and more performative — you want to watch it watching you. And of course it opens up whole new vistas of procrastination…
Shameless Self-Promotion
Check me out on today’s Gizmodo:
Question (is) Everything: Design that answers unimagined questions
Note please the Half-Life shout-out at the end (hi, Harry!).
If you want to read Eric Von Hippel’s Democratizing Innovation, cited in the essay and a major inspiration for my own thinking on the topic, it’s available from his site under a Creative Commons license.
The essay began as some idle thoughts, while drawing several variant sitemaps for the same project, about everyone’s favorite theoretical trope, the problematic (defined by noted Marxist-structuralist wackjob Louis Althusser as “the system of questions commanding the answers given.”) There is no sign of Althusser in the final version, or indeed of sitemaps, in case you were worrying.
Hippos, dignified
I would be remiss if I didn’t blog this perfect example of how design can actually do good, rather than just look good: the Hippo Water Roller. It’s basically a sturdy water barrel with a push handle, but designed so cleverly that 200 pouds of water can be easily pushed by a child or old person.
What a tremendous asset to have in a place where fresh water is an hour-long walk away — and it’s humbling to be reminded that we live in a world where some people have the time and leisure to come up with concepts like the Hippo Water Roller, and some people would consider just having the Hippo Water Roller an unbelievable luxury. In fact, it’s the cost of the thing ($35), and of transporting them in bulk (a lot more), that is currently the problem. They should solicit individual donations as well as corporate ones — donate the cost of a single Hippo, and tell your friends…
ETA: Vicki tells me that individual donors should go to Operation Hunger. Which I shall. Thank you, Vicki!